Frequently Asked Questions

Calmimal releases natural pheromones that mimic the signals a mother dog gives her puppies. These pheromones help your dog feel safe, relaxed, and secure in their environment, reducing stress-related behaviors like barking, chewing, or accidents.

Many pet parents notice improvements within the first 3-7 days, but for some dogs it can take up to 3–4 weeks. Continuous use is recommended for best results.

Yes. Calmimal is 100% safe, non-toxic, and drug-free. It is odorless to humans and cats, and only affects dogs through pheromone recognition.

Absolutely! Calmimal is designed to work in multi-dog households and can help reduce tension and conflicts between dogs.

Calmimal comes with a standard UK plug. For use in other regions, a plug adapter may be required.

Place the diffuser in the main area where your dog spends most of their time (living room, sleeping area). Avoid placing it behind furniture or near open windows, as this may reduce effectiveness.

Calmimal can be used all year round, especially during stressful situations like being left alone, moving house, loud noises (fireworks, thunderstorms), or introducing new pets.

The refill lasts about 30 days. For constant effectiveness, replace the refill every month and the diffuser device every 6 months.

We accept major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and other secure payment methods available at checkout.

Orders are usually processed within 24 hours and delivered in 5–10 business days across the UK. International delivery times may vary.

We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, you can return it within 30 days for a full refund. Please visit our Returns & Refunds page for detailed instructions.